Dubai: Dubai Naturalisation and Residency Department (DNRD) has ended the ordeal of a Pakistani man whose former employee had filed a malicious absconding case against him.

Arshad Ali told Gulf News that he quit his job and decided to go back to his country, but his employer refused to buy him an air ticket and refused to cancel his visa. The employer instead filed a case against him.

"I knocked all doors for help. Finally I approached DNRD, which listened to me and within less than half-an-hour I had the absconding case withdrawn and I got back my passport. Now I will leave Dubai with happy memories," Ali said. "I got help from the director general of DNRD himself," he said.

Major General Mohammad Ahmad Al Merri, Director General of DNRD, said his door is open to everybody. "Our doors are always open to help people in any way we can. It is our duty to serve people, to ease process of their transactions and to help others to get over their torments," Gen Al Merri said.

Ali said his problems started a month before his last day at work.

"After cancelling my labour card, my employer at the real estate company where I used to work asked me to leave the country within two days. But I told them the law of the residency here allow me to stay one month after cancelling my visa. I need some time to sell my car and to leave the apartment," he said.

Ali said his employer insisted that he leave at once.

"I tried to convince them to let me stay at least for one week. The employer agreed on that. They said they will hand me my passport and the air ticket at the airport, which they never did," he said.

Ali said the employer made him go to the airport three times. But the employer never showed up.